• Training of Airline Personnel
• Transition to a 1-Airline Manual System
• Start with Small Bites
• Parallel Manual System
• Auditing of Developed Processes

The FAA has mandated that all U.S. airlines be included in their ATOS (Air Transportation Safety Oversight). They are well into qualifying their own personnel and offices for the implementation of this methodology. As the FAA personnel become more knowledgeable in the application of the ATOS tools, their impact on the airlines day-to-day operations will ratchet up.

Training of Airline Personnel
Airline management should also prepare their personnel to be on an equal footing of knowledge and capability. We offer an on-your-premises, inexpensive 5-day training seminar to orient your personnel to process design. Our consultants will conduct hands-on process design of at least two of your airline's processes (Special Flight Permit and Weight & Balance Control). This is not generic or theoretical training, it is specifically focused on practical implementation using your processes.

The end product will be that your personnel understand the application of the FAA's systems safety attributes. The by-product of the training will be two of your processes that have been subjected to the FAA Safety Attribute requirements and are suitable for interfacing into your company manual system.

Transition to a 1-Airline Manual System
You will be surprised at the number of fairly large airlines that do not have a coherent 1-airline manual system. It is very difficult to search across a manual system logically if the digital files of manuals are not standardized across the airline. It is not uncommon to find that different technical specialties within the airline have divergent digital file methodology. This situation will dramatically slow-down the Systems Safety integration effort.

Start with Small Bites
The task of incorporating 96+ FAA SAIs (System Attribute Inspection) into your company system can be daunting. One approach would be to do it in small bites. Prioritize the SAI process based on perceived need for risk mitigation and begin....one process at a time. Keep the local FAA office fully briefed on your efforts and priorities. They may request that you reorder your priority list based on their recent findings.

Even after your personnel are trained, you should consider having our consultants facilitate the design of processes that reach across the technical specialties within the organization. An example of such a process would be the reporting and correction of maintenance irregularities. Design of this process always seems to arouse strong territorial feelings between pilot and maintenance types.

Parallel Manual Systems
We believe that the most effective approach to Systems Safety integration is to start with a "parallel" manual system. Set up on a hosted site (not on your company server) dedicated to your Systems Safety integration. This would allow your tech pubs to ensure the content consistency of the new manual system. They would be able to establish a one-airline format and style and exercise interface, graphics and forms control in a manner that will be impossible by trying to work inside your server manual system. Ideally the editorial control will be assigned to a small group of qualified persons...who are not involved in the day-to-day operations of your airline.

Naturally, we are able to assist you in establishing the methodology to ensure content consistency control, whether on a dedicated web server of the airline or through the provision of a secure hosted site. We believe that the separate hosted site provides more flexibility of the airline to use outside resources to contribute and audit within the expensive of having them on-site. Your network administrator will also be happy to be relieved of the responsibility for the user security.

Auditing of Developed Processes
Consider that, after prolonged exposure to the same text, authors and editors become unable to see inconsistencies during the latter stages of their work. You will find it very cost-effective to have our team audit a developed process before insertion into your manual system; especially in the early stages of their work. A second set of eyes (with an FAA mindset) will ensure that key FAA requirements did not get lost during development.